玩家常见的问题(CN)
1) 什么是“推广二维码”?
-作为赢宝软件里的“多功能二维码”,玩家可使用自身的二维码进行扫码转账及添加好友
。
2) 什么是UID?
-UID类似于“用户名”,是确保顾客的隐私手保障所设。
-创建UID时:必须设有英文字母及数字(最后三个字节不能是数字)
-一旦注册成功,UID不能被更改。
3) 什么是礼码?
-礼码既是玩家经每日(下午4点)结算,回送给玩家的游戏币。
-礼码只能在指定的游戏平台里使用:Ekor、Lion King、Poker Win、Sexy Gaming 及 Lucky365.
-1礼码=1MYR
4) 什么是支付码?
-支付码是有6个数字组成的第二层安全码,用于转账、提现等功能。
-玩家能够在“设置”里更换支付码。
5) 为什么我的软件里没有任何游戏?
-如果玩家没有“推荐人”,那么在他/她的软件是没有显示任何游戏的。
-玩家可在“设置”里的“推荐人”输入推荐人的UID/通过扫码即可绑定推荐人。
6) 如果忘记了UID/密码怎么办?
-一旦玩家忘记了自身的UID/密码,玩家可在登入页面点击“忘记UID/密码”,并且通过接收验证码来更换UID/密码。
-如上述帮助不能解决,请玩家自行联络客服。
7) 绑定手机号/邮箱
-玩家在注册是都必须绑定手机号/邮箱(选一),以确保玩家能够成功接收验证码。
-绑定手机号只支持马来西亚手机号(+60),国外玩家可选择绑定邮箱。
8) 24/7 专业在线客服
-我们提供专业的多语言客服服务,为客户解决所有技术问题,全天在线。
9) 聊天大厅
-类似于通用交流软件,我们也为玩家提供了“聊天室”,让您的游戏体验不再寂寞。
Customer FAQ(EN)
1) What is a " promotion QR code "?
-As the "multi-function QR code" in Winbox software, players can use their own QR code to scan the QR code and add friends.
2) What is UID?
-UID is similar to "user name", it is set to ensure the privacy of customers.
-When creating a UID: English letters and numbers must be set (the last three bytes cannot be numbers)
-Once registered, the UID cannot be changed.
3) What is a gift code ?
-The gift code is the game currency returned to the player by the player after daily (4 pm) settlement.
-The gift code can only be used in designated game platforms: Ekor, Lion King, Poker Win, Sexy Gaming and Lucky365.
-1 gift code=1MYR
4) What is a payment code ?
-Payment code is a second-layer security code composed of 6 numbers, used for transfer, cash withdrawal and other functions.
-Players can change the payment code in "Settings".
5) Why are there no games in my software?
-If the player does not have a "referrer", then there is no game displayed in his/her software.
-Players can enter the UID of the recommender in the "Recommendor" in "Settings"/bind the recommender by scanning the code.
6) What if I forget the UID/password?
-Once the player forgets his UID/password, the player can click "Forgot UID/Password" on the login page and change the UID/password by receiving the verification code.
-If the above help cannot be resolved, please contact customer service by yourself.
7) Bind mobile phone number/email
-players must bind their mobile phone number/email (choose one) when registering to ensure that players can successfully receive the verification code.
-Bind mobile phone number only supports Malaysia mobile number (+60), foreign players can choose to bind email.